Shipping Information

An Important Message to our Valued Customers

Due to industry-wide production issues stemming from COVID-19, many of our products are experiencing longer than average shipping times. While we are working to update the site with accurate shipping timelines, our estimated delivery dates are based on historical shipping information which may be impacted by supply chain issues and subject to delays. Due to these delays our incoming call volume has risen substantially, which has led to longer hold times. We sincerely apologize for the inconvenience and frustration this may be causing. Rest assured we’re working diligently to reach any customer who has requested contact via email or a return call. We’re truck enthusiasts who understand how eager our customers are to get their parts and upgrade their trucks. We ask for your patience as our service team continues to work toward addressing all of your questions, concerns, and return requests.

Free Shipping (Lower 48 States)

We offer fast, free shipping on all of the items we sell.

2-Day Shipping

Some in-stock items leaving our warehouses may qualify for faster ground transit times.

Our warehouses are located in Jasper, IN, and Springfield, MO.

Expedited Shipping

Expedited shipping is available at an additional cost. Please give us a call before you place your order.

Shipping and Delivery

In-stock orders usually ship from our warehouses within 24 hours. After shipment, delivery is estimated at 2-3 business days.

International Shipping
To ship outside the lower 48 states or to ship internationally, please call for a quote.

Shipping Exceptions

Custom orders require additional processing time. Out-of-stock items, freight shipments, and products shipped directly from the manufacturer may take longer for delivery.

Freight Shipments

We’re proud to offer free freight shipping to locations in the continental U.S. If your order needs to ship freight, shipping will be on us.

Freight items are not returnable, so please place orders by phone to ensure guaranteed fit.

Semi or Liftgate Truck

Freight shipments arrive via semi or liftgate truck.

You must be 18 or older to accept freight or signature-required shipments. If the shipping company calls you to schedule a delivery, please ensure it is done in a timely manner.

Liftgate and Non-Liftgate Delivery

To guarantee your order is delivered via liftgate truck, please contact us BEFORE you place your order. Liftgate services may incur an additional fee.

Drivers use liftgates to assist in placing orders on the ground. Drivers are responsible for moving shipments to the first covered location. Customers are responsible for moving the item(s) to the desired location.

Shipment Inspection

Freight shipments are not returnable. If visible damage is present, inspect your shipment before signing and accepting delivery. If damage is present, refuse the shipment, do not sign a bill of lading or delivery receipt, and call us right away.

Order Questions

How do I make a change to my order?

If you want to make a change to an order or cancel an order that has already been placed, call us right away. If your order has already been processed and/or shipped, you may need to complete the returns process.

How do I handle my delayed order?

Items can sometimes be delayed. This can happen if an item is not in stock or if a custom order is scheduled to take longer than usual. If this happens, we’ll call you to let you know. We’ll provide details on timing and give you some alternative options.

Orders can also be delayed due to weather, production, banking, or address changes.